Frequently Asked Questions 
Click the “Join Meeting” button at the top of this page. On the resulting page, enter the meeting id that the meeting host sent to you, the password (if any), and enter your name, then click the “Join Meeting” button.
Click the “(Forget password?)” link under the Login button on the login page and enter your email address.
The system will send you a new password generated by the system.
After you use the new password, click “Account” on the left panel and set your new password.
Your user account password is irreversibly encrypted in the database and transmitted over the Internet using SSL. Because of that, you need to remember the password. There is no way for our support staff to retrieve it for you.
Your user account password is irreversibly encrypted in the database and transmitted over the Internet using SSL. Because of that, you need to remember the password. There is no way for our support staff to retrieve it for you.
You can invite anyone to join your meetings. They do not need a GoMeetNow user account.
To cancel your subscription, log in to the web site. Click the “Account” link on the left.
Then click the “Change Plan” button. Then click the “Cancel Plan” button.
Your account will remain active until the end of your billing period.
You will receive an email receipt for every monthly bill paid. The email will include a link for you to easily click and login to the system and change or cancel your subscription.
You will receive an email receipt for every monthly bill paid. The email will include a link for you to easily click and login to the system and change or cancel your subscription.
Yes, you can. But you need to increase the license before you start a meeting. After your large meeting ends,
update your plan and reduce the number of participants in your plan so that GoMeetNow can give you a credit, which can be used to pay for the subscription fees in the coming months. If you have several large meetings within the same day, reduce the license only at the end of the last meeting.
You are charged only for one day of usage, which is 1/30 of the monthly fees for the increased capacity.
You are charged only for one day of usage, which is 1/30 of the monthly fees for the increased capacity.
All user passwords, meeting passwords and meeting IDs are transmitted via SSL between GoMeetNow clients and the GoMeetNow server.
Yes. On the GoMeetNow Control Panel, click the Record icon.
You can double click on the saved recording. The recording will begin playing automatically. You can pause the recording, scan forward or backward and change the volume during playback.